In my last blog, I talked about trying to get my teams more engaged by involving them more in creating our goals and strategies. I think it's starting to work, but I did have a setback that taught me a lesson.
A team member called me about a concern she had. She was very agitated, and I couldn't understand why. After 15 minutes of probing, I realized she completely misunderstood several fundamental aspects of the project. I was shocked at how far off she was on many of her assumptions.
But I immediately felt it wasn't her fault. I felt a bit embarrassed. I think she's bright. I think I tend to underestimate how much training people need when they join a team. I need to give this training, check for understanding, and THEN, when I ask for input on our goals and strategies, they'll speak with knowledge and that knowledge will give them confidence and increase the quality of what they contribute to the team.
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